Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that details on vehicle care for its cars is readily accessible and convenient. Cadillac drivers benefit from several tools that simplify vehicle maintenance and follow recommended maintenance schedules.



The Cadillac Owner Center is a comprehensive online portal where vehicle drivers can find detailed information about their particular vehicle. After enrolling their vehicle, owners can sign in to view a personalized dashboard with information on their Cadillac's service plan, maintenance records, and warranty status. The Owner Center also provides access to owner’s manuals, how-to videos, and step-by-step guides to assist users perform basic maintenance tasks or understand specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Using this app, owners can monitor their vehicle’s health by receiving alerts about maintenance needs, such as oil changes, tire rotations, or brake checks. The app also offers handy features like starting the car remotely, lock and unlock capabilities, and the option to book maintenance directly with the preferred Cadillac service center. For newer models, the app can even offer live data to notify drivers of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in information system that features maintenance alerts and reminders. When a service is due, the vehicle shows alerts on the dashboard, informing the owner of required tasks. This system not only helps remind drivers to stay current with maintenance but also offers detailed explanations of each task, making it easier for drivers to understand what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac dealerships play a major part in communicating service and maintenance information to vehicle owners. When owners visit an official service center for service, the service team provides a thorough breakdown of the recommended services, ensuring that owners understand the necessity of each task. Additionally, service centers keep an electronic record of every service visit, enabling users to easily access their service history for reference.

Printed and Online Resources

Cadillac provides physical owner’s manuals and booklets that outline the vehicle’s service intervals, fluid types, recommended tire pressures, and other important information. For users who prefer online tools, Cadillac’s website features a webpage for maintenance tips where owners can find articles, watch clips, and get advice on how to keep their vehicles in peak condition.



By offering a combination of online resources, in-person assistance, and traditional guides, Cadillac guarantees that owners are knowledgeable about their vehicle’s service and maintenance requirements, ultimately enhancing the longevity of their Cadillac.